Author: Nick Sarno

In 2018, Bank of America launched an AI-driven virtual assistant called ‘Erica’ in its mobile app. The goal was to bring a more personalized experience to its customers. Since its...

Automakers are recalling vehicles more than ever before. Over the last decade, at least 28 million vehicles were recalled every year for safety defects. In fact, more vehicles were recalled...

Insurance is the biggest expense for gig companies. Uber says its insurance costs are roughly 10% of its gross bookings, exceeding $11B in 2022. Insurance-related costs are also rising every...

Gig economy companies have more drivers on the road than ever before. In 2023, two of the leading gig companies had over 7.4M drivers on American roadways combined. Analysts estimate...